TrueMove H Prepaid

Customer Information

TrueMove H Prepaid
Service IVR USSD
Number Service charge Number Service charge
To check your mobile number 9303 free *933#
(for Thai message)
*833#
(for English message)

free
To check your current package 9305 free *935#
(for Thai message)
free
To check balance and detail usage 9302 free #123# free
To check free call balance 9302 press 1 free #123*1# free
To check internet and WIFI balance - - *900# free
To check MMS balance 9302 press 3 press 2 free #123*3# free
To check SMS balance 9302 press 3 press 1 free #123*2# free
To change package 9305 press 1 free
(change promotion service's fee excluded, depend on promotion)
- -
To change language in IVR 9304 free - -

Extra Package Voice & DATA

TrueMove H Prepaid
Service IVR USSD
Number Service charge Number Service charge
To top up extra package *9000 price by package *900* package code #
(check your package code via www.Truemove-h.com)
price by package

Top Up Service

TrueMove H Prepaid
Service IVR USSD
Number Service charge Number Service charge
To top up balance 9301 free *123* Top Up Card number
14 digits #
free
To top up balance to other number - - *123* Top Up Card number 14 digits
* other's mobile number 10 digit #
free

Extra Service

TrueMove H Prepaid
Service IVR USSD
Number Service charge Number Service charge
To apply to internet service(short cut no.) -   *902*01# free
To cancel internet service (short cut no.) - - *902*02# free
To apply for internet service while being aboard - - *113*1# free
To cancel internet while aboard - - *113*2# free
To request WIFI password - - *871*4# free
(WiFi tariff depend on your package)
To cancel spam SMS (Service is available for both Prepaid and Postpaid) *137 press 2 free    
To cancel content subscription SMS (Service is available for both Prepaid and Postpaid) *137 press 3 free    
To apply for SMS internet service alert - - *902*03# free
To cancel SMS internet service alert - - *902*04# free
To apply for "Call forwarding service" - - **21* destination number #

- People who call in will pay at standard rate
- For TrueMove H customer who transfer call will pay rate according to the TMH subscribed package rate

To cancel "Call forwarding service" - - ##21# free
To suspend outgoing call -   *33* password #
(For existing password 0000. Once customer entered incorrect password 10 times, customer will not be able to activate suspend outgoing call and/or cancel suspend call. Customer need to contact call center 1242)
free
To cancel outgoing call suspension - - #33* password # free
To Suspend international call
(001, 009, 006)
- - *331* password #
(For existing password 0000. Once customer entered incorrect password 10 times, customer will not be able to activate suspend outgoing call and/or cancel suspend call. Customer need to contact call center 1242)
free
To cancel international call suspension
(001, 009, 006)
- - #331* password # free
To suspend international call except call back to Thailand (+66) - - *332* password #
(For existing password 0000. Once customer entered incorrect password 10 times, customer will not be able to activate suspend outgoing call and/or cancel suspend call. Customer need to contact call center 1242)
free
To cancel international call suspension except call back to Thailand (+66) - - #332* password # free
To suspend incoming call while being aboard - - *351* password #
(For existing password 0000. Once customer entered incorrect password 10 times, customer will not be able to activate suspend outgoing call and/or cancel suspend call. Customer need to contact call center 1242)
free
To cancel incoming call suspension while being aboard - - #351* password # free
To check your mobile number under TrueMove or TrueMove H - - *933* mobile number 10 digit#
(for Thai message)
*833*mobile number 10 digit#
(for English message)
free
For voice service
(voice mail & miss call alert)
9600 free    
For "Call Me Back"
(Notify call back service when our service unavailable)
- - *911*follow with mobile phone number 10 digits and #
(for Thai message)
*911*1* follow with mobile phone number 10 digits and #
(for English message)
(This service is available only for customer who has been using the service for at least 30 days)
free
For "Call Me Please"
(Notify destination number call back)
- - *922*destination number#
(for Thai message)
*922*1*destination number#
(for English message)
50 satang/transaction
(when the transaction is completed)
For IDD rate
(check international call balance via 006)
- - *006* Country code # free
For IDD rate
(check international call balance via 00600)
- - *600* Country code # free
For music one service *248 3 baht/minute - -
For fun voice service 8811 5 baht/minute - -
For color ring service (waiting song for whom call in) *8000 3 baht/minute - -
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