TrueMove H Prepaid

Customer Information

Customer Information
Service IVR USSD
Number Service Charge Number Service Charge
To check Prepaid credit balance and validity 9302 free #123#

free
To Check Top-up Bonus - - *510*44#
free
To check internet and WIFI balance - - *900# free
To check SMS balance 9302press 3 press 1 free #123*2# free
To check MMS balance 9302press 3 press 2 free #123*3# free
To check your mobile number 9303 free *933# (for Thai message)
*833# (for English message)
free
To change language of IVR and SMS from TrueMove H 9304 free - -
To check your current promotion 9305 free *935# free
To change your promotion 9305press 1 free
(A fee of changing promotion might be applied)
- -
Check sim registration's ID for this number - - *153# free

Extra Package Voice & DATA

Extra Package Voice & DATA
Service IVR USSD
Number Service Charge Number Service Charge
To top up extra package *9000 price by package *900* package code #
(check your package code via www.Truemove-h.com)
price by package

Top Up Service

Top Up Service
Service IVR USSD
Number Service Charge Number Service Charge
To top up Prepaid credit balance 9301 free *123*14-digit Top Up PIN Code# free

International Roaming (IR) and International direct dialing (IDD)

International Roaming (IR) and International direct dialing (IDD)
Service IVR USSD
Number Service Charge Number Service Charge
Check IR status - - *112*0# free
Activate IR - - *112*1# free
Deactivate IR - - *112*2# free
Open data roaming - - *113*1# free
Close data roaming - - *113*2# or *106# free
Check prepaid roaming packages - - *116*1# free
Activate Smart Data Roaming Protection service - - *117*1# free
Deactivate Smart Data Roaming Protection service - - *117*2# free
For IDD rate
(check international call balance via 006)
- - *006* Country code # free
For IDD rate
(check international call balance via 00600)
- - *600* Country code # free
To Suspend international call
(001, 009, 006)
- - *331* password # free
To cancel international call suspension
(001, 009, 006)
- - #331* password # free
To suspend international call except call back to Thailand (+66) - - *332* password # free
To cancel international call suspension except call back to Thailand (+66) - - #332* password # free
To suspend incoming call while being aboard - - *351* password # free
To cancel incoming call suspension
while being aboard
- - #351* password # free
Remark: For any services that require password. The default password is "0000" (four zero). If you have entered the incorrect password 10 times, the service will be locked. Please contact 1242 for support

Extra Service

Extra Service
Service IVR USSD
Number Service Charge Number Service Charge
To suspend outgoing call - - *33* password # free
To cancel outgoing call suspension - - #33* password # free
To apply to internet service
(short cut no.)
- - *902*01# free
To cancel internet service
(short cut no.)
- - *902*02# free
To request WIFI password - - *871*4# free
(WiFi tariff depend on your package)
To cancel spam SMS *137 press 2 free - -
To cancel content subscription SMS *137 press 3 free - -
To apply for "Call forwarding service" - - **21* destination number # - People who call in will pay at standard rate
- For TrueMove H customer who transfer call
will pay rate according to the TMH subscribed package rate
To cancel "Call forwarding service" - - ##21# free
To check TrueMove H numbers - - *933* mobile number 10 digit# (for Thai message)
*833*mobile number 10 digit# (for English message)

free

Voice Service (Voice Mail) 9600 free *696*11*1# free
Voice Service (Misscall Alert) 9600 free *696*11*2# free
Voice Service
(Voice Mail+Misscall Alert)
9600 free *696*11*3# free
For "Call Me Back" service
(Send SMS to any mobile number to call you back when you are running out of credit)
- - *911*10-digit mobile number# (for Thai message)
*911*1*10-digit mobile number# (for English message)
free
150 messages/month
For fun voice service 8811 5 baht/minute - -
For color ring service
(waiting song for whom call in)
*8000 3 baht/minute - -
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