TrueMove H Prepaid
Customer Information
| Customer Information | ||||
| Service | IVR | USSD | ||
| Number | Service Charge | Number | Service Charge | |
| To check Prepaid credit balance and validity | 9302  |
free | #123# |
free |
| To Check Top-up Bonus | - |
- | *510*44# |
free |
| To check internet and WIFI balance | - | - | *900# |
free |
| To check SMS balance | 9302press 3 press 1 |
free | #123*2# |
free |
| To check MMS balance | 9302press 3 press 2 |
free | #123*3# |
free |
| To check your mobile number | 9303 |
free | *933# (for Thai message) *833# (for English message) |
free |
| To change language of IVR and SMS from TrueMove H | 9304 |
free | - | - |
| To check your current promotion | 9305 |
free | *935# |
free |
| To change your promotion | 9305press 1 |
free (A fee of changing promotion might be applied) |
- | - |
| Check sim registration's ID for this number | - | - | *153# |
free |
Extra Package Voice & DATA
| Extra Package Voice & DATA | ||||
| Service | IVR | USSD | ||
| Number | Service Charge | Number | Service Charge | |
| To top up extra package | *9000 |
price by package | *900* package code # (check your package code via www.Truemove-h.com) |
price by package |
Top Up Service
| Top Up Service | ||||
| Service | IVR | USSD | ||
| Number | Service Charge | Number | Service Charge | |
| To top up Prepaid credit balance | 9301 |
free | *123*14-digit Top Up PIN Code# |
free |
International Roaming (IR) and International direct dialing (IDD)
| International Roaming (IR) and International direct dialing (IDD) | ||||
| Service | IVR | USSD | ||
| Number | Service Charge | Number | Service Charge | |
| Check IR status | - | - | *112*0# |
free |
| Activate IR | - | - | *112*1# |
free |
| Deactivate IR | - | - | *112*2# |
free |
| Open data roaming | - | - | *113*1# |
free |
| Close data roaming | - | - | *113*2# or *106# |
free |
| Check prepaid roaming packages | - | - | *116*1# |
free |
| Activate Smart Data Roaming Protection service | - | - | *117*1# |
free |
| Deactivate Smart Data Roaming Protection service | - | - | *117*2# |
free |
| For IDD rate (check international call balance via 006) |
- | - | *006* Country code # |
free |
| For IDD rate (check international call balance via 00600) |
- | - | *600* Country code # |
free |
| To Suspend international call (001, 009, 006) |
- | - | *331* password # |
free |
| To cancel international call suspension (001, 009, 006) |
- | - | #331* password # |
free |
| To suspend international call except call back to Thailand (+66) | - | - | *332* password # |
free |
| To cancel international call suspension except call back to Thailand (+66) | - | - | #332* password # |
free |
| To suspend incoming call while being aboard | - | - | *351* password # |
free |
| To cancel incoming call suspension while being aboard |
- | - | #351* password # |
free |
| Remark: For any services that require password. The default password is "0000" (four zero). If you have entered the incorrect password 10 times, the service will be locked. Please contact 1242 for support | ||||
Extra Service
| Extra Service | ||||
| Service | IVR | USSD | ||
| Number | Service Charge | Number | Service Charge | |
| To suspend outgoing call | - | - | *33* password # |
free |
| To cancel outgoing call suspension | - | - | #33* password # |
free |
| To apply to internet service (short cut no.) |
- | - | *902*01# |
free |
| To cancel internet service (short cut no.) |
- | - | *902*02# |
free |
| To request WIFI password | - | - | *871*4# |
free
(WiFi tariff depend on your package) |
| To cancel spam SMS | *137 press 2 |
free | - | - |
| To cancel content subscription SMS | *137 press 3 |
free | - | - |
| To apply for "Call forwarding service" | - | - | **21* destination number # |
- People who call in will pay at standard rate - For TrueMove H customer who transfer call will pay rate according to the TMH subscribed package rate |
| To cancel "Call forwarding service" | - | - | ##21# |
free |
| To check TrueMove H numbers | - | - | *933* mobile number 10 digit# (for Thai message) *833*mobile number 10 digit# (for English message) |
free |
| Voice Service (Voice Mail) | 9600 |
free | *696*11*1# |
free |
| Voice Service (Misscall Alert) | 9600 |
free | *696*11*2# |
free |
| Voice Service (Voice Mail+Misscall Alert) |
9600 |
free | *696*11*3# |
free |
| For "Call Me Back" service (Send SMS to any mobile number to call you back when you are running out of credit) |
- | - | *911*10-digit mobile number# (for Thai message) *911*1*10-digit mobile number# (for English message) |
free 150 messages/month |
| For fun voice service | 8811 |
5 baht/minute | - | - |
| For color ring service (waiting song for whom call in) |
*8000 |
3 baht/minute | - | - |
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